Refund policy
At Mind Glow Tee, every product is made to order specifically for each customer. Because of the custom nature of print-on-demand products, we do not accept returns, exchanges, or refunds for customer mistakes or changes of mind.
We do not offer refunds, returns, or exchanges for:
• Incorrect size selected by the customer
• Ordering the wrong color, style, or product variant
• Buyer's remorse (change of mind)
• Accidental purchases
• Minor variations in color caused by screen settings
• Shipping delays caused by carriers
We will gladly provide a replacement or refund if:
• The item arrives damaged
• The item is defective
• The wrong item was sent
• The product has a manufacturing error
To request a refund or replacement, please contact us within 30 days of receiving your order.
When contacting us, please include:
• Your order number
• A description of the issue
• Clear photos showing the problem (if applicable)
Please send all refund and replacement requests to:
moon.hm121@gmail.com
Our team will review your request and respond as quickly as possible.
Please note that approved refunds will be issued to the original payment method used during checkout.
Mind Glow Tee reserves the right to update this policy at any time without prior notice.